Refund Policy

Last updated: 17 September 2026

1. Subscription Refunds

You may cancel your subscription at any time. If you cancel within 7 days of your initial purchase and have used fewer than 10 credits, you are eligible for a full refund. After 7 days, cancellation takes effect at the end of the current billing period, and no refund is provided for the remaining days.

2. Credit Pack Refunds

Credit pack purchases are non-refundable once credits have been used. If no credits from a pack have been used, you may request a refund within 48 hours of purchase.

3. Technical Issues

If you experience a technical issue that prevents you from using purchased credits (such as a generation failure not caused by user error), we will either restore the credits to your account or issue a refund at our discretion.

4. How to Request a Refund

To request a refund, email billing@globalpictures.ai with your account email, transaction details, and reason for the refund. We will process eligible refunds within 7-10 business days to your original payment method.

5. Exceptions

Refunds will not be granted for accounts terminated due to Terms of Service violations, credits already used for generations, or dissatisfaction with AI output quality (as AI generation results vary).

6. Indian Consumer Protection

This policy complies with the Consumer Protection Act, 2019 and related rules. Nothing in this policy limits your rights under applicable Indian consumer protection laws.